Job Description
Admitting/Registration Clerk Part-time/PRN Admitting/Registration Clerk, Part-Time/PRN
HMC Offers: - Tuition Reimbursement
- Quality childcare located on site
- HMC Wellness Center membership
- 401(k) plan with employer match
About the Job: The Admitting/Registration Clerk is a patient's first point of contact at the hospital. Must be able to handle the duties of both a receptionist and medical secretary, signing in people and dealing with their personal information. Admitting/Registration Clerk particularly need the skills to collect and organize information to keep the flow of patients running smoothly.
Responsibilities :
- Greet all patients and answer all incoming phone calls, promoting quality customer service.
- Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtain signatures on required forms.
- Counsel patients and families regarding financial issues such as insurance.
- Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours. Distribute hospital specific literature.
- Collect and record payments and/or forward information to the Patient Accounts Department personnel.
- Maintain orders sent to the hospital by referring offices.
- Compile an estimate of patient payment responsibility for their services and communicate this information to the patient.
- Is familiar with the HMC payment policies and various options for payment and the financial assistance program.
- Screen calls to ascertain nature and urgency of inquiry.
- Keep the waiting area orderly throughout the day.
- Order and maintain supplies as required.
- Treat patients and their families with respect and dignity.
- Ensure confidentiality of patients' information
- Performs other related work as required or requested.
Job Requirements:
- High school diploma or the equivalent is required.
- Some college coursework is preferred.
- Experience in medical office reception is required.
- Knowledge of medical terminology is required.
- Awareness of patient registration and documentation procedures is required.
- Strong telephone communication skills, often in stressful situations, are required.
- Ability to analyze and solve problems are required.
- Proficiency with personal computers and Microsoft Office Suite is required.
- The ability to type 35-45 wpm is preferred.
- Good verbal and written communication skills are required.
- Knowledge of basic insurance procedures and documentation of third-party medical insurance payers is required.
- Ability to work independently with only general supervision is required.
- Flexibility, organizational skills, and ability to function well under stress are required.
Compensation details: 16-18 Hourly Wage
PIfe8b35de838b-30492-40812978
Job Tags
Hourly pay, Relief, Work at office