Job Description

Career Opportunity

We’re looking for curious, proactive professionals who thrive in environments where safety, precision, and teamwork are everything. If you’re passionate about complex systems, committed to doing things the right way, and excited to be part of a company that values your insight and encourages innovation, then this is the opportunity for you.

This role requires schedule flexibility. Core Operations Technicians must be able to work either day or night shifts, based on business necessity.

As a Core Operations Technician (COT), you’ll be one of the most trusted eyes and ears on the ground. You’ll play a critical role in keeping our systems running smoothly and safely—monitoring data center conditions, leading vendor operations, and acting as a first responder when something doesn’t look right. More than that, you'll help shape the future of EdgeCore’s operational excellence.

• Serve as a safety-first responder with a strong understanding of how the data center should operate, particularly in relation to critical cooling and electrical systems. During operational events, identify issues and intervene safely and effectively when systems are not functioning as intended.
• Strong electrical aptitude is essential for this role. Candidates with hands-on experience working with electrical systems, power distribution, switchgear, UPS systems, generators, or controls are highly encouraged to apply.
• Technical knowledge and/or experience on related topics such as mechanical, electrical, plumbing, controls and automation, manufacturing, automotive, energy systems, chemistry, maritime, machinery, and plumbing are strongly preferred.
• We deeply value the leadership, discipline, and unique experience of veterans. Candidates with military backgrounds are highly encouraged to apply.
• Proactively monitor data center infrastructure to detect operational issues and emerging trends that could impact performance or reliability.
• Oversee daily vendor activities to ensure all contracted work is completed safely, accurately, and in alignment with EdgeCore’s standards.
• Take shared ownership of EdgeCore’s operations playbook, actively contributing feedback and insights to refine and elevate our standard operating procedures.
• Embrace a continuous improvement mindset, bringing creativity and critical thinking to help evolve and optimize our operations program.
• Utilize CMMS (Computerized Maintenance Management System) to track and document work as prescribed.
• Manage assets, spare parts and critical tools through provided systems such as CMMS.
• Support Client IT deployments and decommissioning with power and cooling tasks.
• Author, review and utilize formal procedures in the operation of the data center. We expect our team to employ rigorous procedural formality in all critical data center operations and need people to champion the approach.
• Frequently steward, supervise, and communicate with contractors.
• Work with the Core Operations Site Manager to execute a condition-based maintenance program.
• This position operates on a 24/7 schedule. Technicians must be able to work day or night shifts, weekends, holidays, and shift rotations as required by business needs.
• As a COT, it is unlikely but possible to be on-call outside of normal working hours.
• Taking on other duties as assigned by EdgeCore. Job duties, roles, and responsibilities are subject to change over time.
• Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.

Your Experience and Qualifications

• 2-7 years of experience of working in a critical facility, not necessarily a data center.
• Given the nature of our work, technical expertise—particularly in fields such as mechanical, electrical, automation, HVAC, plumbing, or manufacturing—is highly valued and closely aligned with day-to-day responsibilities.
• Demonstrated experience or formal training in electrical systems, power distribution, generators, UPS, switchgear, or industrial electrical environments is highly preferred.
• An empathetic person who enjoys working as part of a team.
• Basic written and verbal communication skills.
• Enjoy a work environment where the daily schedule changes often and managing the unexpected is satisfying.
• Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are a plus.
• Proficient in operating hand and power tools, with a basic understanding of computer systems and software.

What We Offer

• Full-time hourly, non-exempt role: Onsite position based in Ashburn, VA
• Hourly base pay: $40–$60 per hour, depending on experience, plus a performance-based annual bonus.
• Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee-only enrollment level).
• Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution.
• Paid time off: 120 hours of annual paid time off, 11 paid holidays, 56 hours of sick time, and 8 hours of volunteer time annually.
• Retirement savings: 401(k) retirement savings plan with a company contribution
• Life and disability insurance: Company-paid life and disability insurance
• Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.
• Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.
• Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications.
• Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.

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