Customer Service Representative Job at Insight Global, Westfield, IN

T2o5YVBNbUlVeUFmTFoySWU0QUtwSHNJeHc9PQ==
  • Insight Global
  • Westfield, IN

Job Description

Mostly REMOTE Customer Service Representative

Pay: $22–$24/hour + incentive potential

Location: Westfield, IN

Start Date: Early May

Schedule: H ybrid - (3 weeks REMOTE and 1 week onsite, rotating)

Overview

We are hiring multiple Customer Service Representatives to support inbound calls in a high-volume call center environment. This role is ideal for candidates with strong customer service experience, proven call center success, and long-term interest in staying in customer-facing roles.

Qualifications:

  • Prior call center or customer service experience
  • Strong communication skills and professional phone presence
  • Ability to stay calm, confident, and adaptable during challenging calls
  • Experience handling escalated or upset customers
  • Proven success working with call center metrics (AHT, QA, adherence, surveys, etc.)
  • Stable work history with longer tenures (no consistent short-term roles)

Training & Schedule

  • Mandatory 3‑week training starting in May
  • Training attendance is required with minimal time off
  • After training, roles follow a hybrid schedule (3 weeks REMOTE and 1 week onsite, rotating)

Compensation

  • $22.00–$24.00/hour depending on level
  • Monthly incentive bonus potential (up to $1,000)
  • Additional pay for bilingual Spanish speakers (post-training)

Additional Notes

  • Candidates must be comfortable with overtime and flexible scheduling
  • This is a long-term opportunity for candidates seeking stability in customer service

Job Tags

Temporary work, Work at office, Remote work, Flexible hours

Similar Jobs

JTS

Sheet Metal Fabricator - 2nd Shift Job at JTS

 ...assembly of our power packaging units, as well as moving equipment and material with theassistanceof a forklift. Hours of Operation: Monday - Thursday, 4:30 pm - 2:30 am This will include a 10% shift differential Accountabilities: ~ Lay-out and examine metal... 

NC Protection Group

Private Security Job at NC Protection Group

 ...Job Description Openings for Unarmed Security Officers Raleigh & Durham, Mebane, Hillsborough, McLeansville, Charlotte, Plymouth...  ...Schedule ~2-2-3, 12-hour shifts ~ Shifts may include days, nights, weekends and holidays required Overtime and flexible scheduling... 

Thompson Tire & Service

Tire Production Associate Job at Thompson Tire & Service

 ...and shop machinery Compensation & Benefits ~ Competitive pay commensurate with experience ~ Comprehensive benefits package,...  ...#tireshop #tirestore #job #jobopportunity #commercialtire Compensation details: 20-20 Hourly Wage PIe5c71f302d95-30492-39947609... 

De Mase Trucking & Rigging

Heavy Haul OTR Driver Job at De Mase Trucking & Rigging

 ...Position Summary The Heavy Haul Truck Driver is responsible for the safe and efficient transportation of oversized and overweight...  ...physical Drug & alcohol screening Ability to travel long distances and stay out overnight or extended periods Strong problem-solving... 

Trimerge Construction Group LLC

Travelling Journeyman Carpenter Job at Trimerge Construction Group LLC

 ...craftsperson, looking to build more than just structures? At Trimerge Construction Group , we believe in empowering our people to reach their...  ...-provided lodging at all project locations and a$50 daily per diem to cover your expenses. If you are ready to apply your skills...