Job Description

Overview

The Field Service Engineer is responsible for installation, maintenance, troubleshooting, and modification of industrial equipment at customer sites. This role requires a strong balance of electrical and mechanical expertise, along with the ability to communicate effectively with on-site personnel.

Remote along with travel to client sites

Training & Onboarding

• 1 week onsite at local office for onboarding and initial training
• 3–4 weeks of onsite shadowing with a Lead Technician
• Goal: Gain experience working on 5 different machine types

Travel Requirements

• Travel US and Canada. If servicing WI, Michigan, IL - fly into Chicago, get service truck from office, then head out.
• Typical schedule: Depart Monday early morning, return Thursday or Friday
• Occasional Sunday evening travel depending on distance
• Work-from-home flexibility on some Fridays
• Frequent overnight travel required

Compensation & Benefits

• Pay: $40 - $45/hr (have flex for senior level candidate)
• Overtime: Significant paid OT opportunities available
• Travel time is paid
• Company credit card provided for expenses
• Company covers:
• Hotels
• Airfare
• Rental cars
• Gas
• Tools
• Daily meal per diem (reimbursed per state guidelines)
• 2 weeks PTO (flexibility when scheduling around travel)

Team & Growth

• Current team: 3 Field Technicians
• Hiring: 2–3 additional technicians
• Reports to: Field Service Manager
• High demand: Service and delivery booked out several months
• Company expansion underway, including increased local manufacturing

Responsibilities

• Perform equipment installation, service, and modifications (e.g., pumps, motors)
• Troubleshoot electrical and mechanical systems
• Work with control panels and PLCs (primarily troubleshooting, light programming)
• Train customer operators on equipment usage
• Complete detailed service reports and documentation

Qualifications

• Strong mix of electrical and mechanical experience (required)
• Hands-on PLC troubleshooting experience
• Experience with:
• Motors, pumps, sensors, and control systems
• Ability to read and work with control panels (no full wiring required)
• Mechanically inclined backgrounds (e.g., automotive) highly valued
• Wastewater industry experience is a plus, not required
• Strong communication skills and ability to train operators
• Detail-oriented with documentation

Requirements

• Must be eligible to obtain a passport
• Must pass a nationwide background check
• Must be authorized to work in the U.S. (no visa sponsorship available)

Job Tags

Daily paid, Work at office, Local area, Remote work, Visa sponsorship, Flexible hours, Night shift, Afternoon shift, Early shift

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