Field Services Engineer Job at Capture Systems Ltd., Sterling Heights, MI

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  • Capture Systems Ltd.
  • Sterling Heights, MI

Job Description

About the Company

CAPTURE Systems specializes in design, development and production of advanced modular multi axial positioners.

Capture Systems Goals:

  • To be the Center of Excellence at the forefront of motion technology.
  • To be the leading center and breeding ground nationally and worldwide in the realm of motion control defense applications.
  • To provide the Customer with the best solution and support
  • To provide products leading in performance, reliability and cost-effectiveness

Field Service Engineer Role Purpose

  • Responsible for integration, testing, deployment, and field support of multidisciplinary systems (mechanical, electrical, and software).
  • Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer interactions throughout deployment and operation.

Responsibilities

  • Lead customer-facing technical activities, acting as a focal point between R&D/Operation and the customer
  • Perform installation, integration, and commissioning of systems at customer sites (domestic and international)
  • Provide on-site technical support, troubleshooting, and system repair
  • Manage and execute in-house repairs and maintenance activities
  • Conduct system testing (functional, communication, software, and hardware)
  • Deliver system demonstrations and operational training to customers
  • Prepare reports, document faults, and provide feedback to R&D teams
  • Support deployment, upgrades, and operational activities in the field

Qualifications

  • 2–5 years of experience in system integration, testing, or field service

Required Skills

  • Strong understanding of electronics and ability to read schematics
  • Experience with communication protocols (TCP/IP, RS232/RS485)
  • Understanding of mechanical systems
  • Experience with test equipment (multimeter, oscilloscope – advantage)
  • Experience with Embedded systems / Linux – advantage
  • High-level English (spoken and written)
  • Willingness to travel internationally
  • Domain Knowledge – Advantage
  • Experience with optomechanical systems
  • Familiarity with stabilized gimbals
  • Knowledge of counter-drone (C-UAS) systems
  • Experience with remotely controlled weapon systems (RCWS)

Preferred Skills

  • Strong problem-solving and system-level thinking
  • Ability to work independently and under pressure
  • Customer-oriented mindset with project ownership
  • High sense of responsibility

Job Tags

Remote work, Worldwide

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