Job Description

Overview

At OOFOS, our mission is to make people feel good through our proprietary OOfoam™ technology and innovative footbed design, company culture, and community initiatives. We prioritize empathy, inclusivity, and creativity, leaving a lasting sense of WOW! We are committed to providing exceptional experiences for both our customers and employees, fostering a trusted and inclusive environment. You’ll have the autonomy and flexibility to develop your career and contribute to our innovative products, that enable people to live life in ultimate comfort.

The Merchandising Operations Associate plays a critical role in supporting the day-to-day operations of the Merchandising team. This position partners cross-functionally with Product, Planning, Sales, and Operations to ensure seasonal assortments, product data, and timelines are executed accurately and efficiently.

The ideal candidate brings 2 - 4 years of merchandising experience, strong knowledge of retail math and merchandising fundamentals, passionate about products, process, and teamwork, and highly organized, detail-driven approach for a fast-paced brand.

Key Responsibilities

Merchandising Operations & Product Data

• Enter and maintain accurate product data (SKUs, attributes, pricing, categorization) across internal systems.
• Maintain and audit product setup throughout the lifecycle to ensure 100% accuracy across internal tools and downstream systems.
• Sample management:
• Ordering samples for our Sales team, Marketing team and International team on a seasonal basis.
• 3rd party photography studio management – ordering, timing, and labeling of new products.

Merchandising Execution

• Build and maintain merchandising tools including line plans, line sheets, sell-in assets, and seasonal internal documents.
• Support seasonal merchandising calendars, line milestones, and go-to-market timelines.
• Utilize and maintain the New Item Status Tracker (serving as our PLM) to ensure product data is updated, consistent, and reliable.
• Prepare and distribute seasonal tools including line sheets, assortment overviews, and sell-in materials.
• Ensure changes to assortments, pricing, or product details are communicated clearly and implemented accurately.

Cross-Functional Collaboration

• Serve as the merchandising point person for product data accuracy and line information.
• Collaborate with Product, Planning, Sales Ops, Marketing, OSP (Label Production), and Operations to ensure smooth product setup through go-to-market.
• Support communication of product data to external wholesale partners through tools such as Envoy B2B.

Requirements

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
• 2 - 4 years of experience in product management, merchandising, merchandise operations, planning, or related consumer product categories (footwear/apparel preferred).
• High proficiency in Excel/Sheets (pivot tables, VLOOKUP/XLOOKUP, data validation, complex formulas).
• Familiarity with PLM, VibeIQ, NetSuite, New Item Status Tracker, OSP (Label Production), and Envoy B2B are strong pluses.
• Exceptional attention to detail; comfortable owning and managing large volumes of product information.
• Strong understanding of merchandising fundamentals, including assortment development, retail math, seasonal planning, and SKU optimization.
• Proactive self-starter with strong discipline, excellent organization, and follow-through.
• Clear communicator and effective collaborator across teams.

Leadership/Cultural Requirements

• Cultural fit is crucial – Strong desire to make people feel good and live our brand ethos is a must.
• A “team first” attitude, collaborative mindset and openness to feedback is a must.
• Contribute to a positive, can-do attitude.
• Enthusiasm for organization, clear structure, and impeccably maintained product data.
• Energized by connecting product strategy, sales insights, and operational execution.
• Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment.

Job Type Full time - Exempt, Hybrid based in Braintree, MA (Minimum 3 days onsite.)

OOFOS is an Equal Opportunity Employer. We recruit, hire, train and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

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