Job Description

Manager, Operations

Location: San Francisco, CA (Onsite)

Salary Range: $110,000 – $120,000 annually

We are seeking an experienced Manager, Operations to oversee the operational, financial, and leasing performance of a large-scale residential community. This role serves as the on-site executive leader, partnering with ownership and corporate teams to drive occupancy, revenue, resident satisfaction, and compliance while leading high-performing on-site teams.

Key Responsibilities

• Lead daily property operations across leasing, maintenance, resident services, and administration.
• Drive financial performance through budget management, NOI optimization, and expense control.
• Provide strategic oversight of leasing performance, pricing, renewals, and market positioning.
• Lead, mentor, and develop on-site leadership and leasing teams.
• Serve as escalation point for complex resident issues and risk-related matters.
• Ensure compliance with Fair Housing laws, local regulations, and internal policies.
• Prepare and present operational and financial reports to senior leadership.

Qualifications

• 8+ years of property management or real estate operations experience.
• 5+ years in a senior leadership or general manager–level role.
• Experience with large-scale residential or mixed-use communities preferred.
• Strong financial, leasing, and revenue management expertise.
• Proficiency with Yardi or similar property management systems.
• Bachelor’s degree preferred; CPM/ARM a plus.

Search managed by: Carly Dilworth

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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