Technical support specialist Job at Hitachi Automotive Systems Americas, Inc., New York State

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  • Hitachi Automotive Systems Americas, Inc.
  • New York State

Job Description

.Technial support specialist page is loaded## Technial support specialistlocations: Landskrona, Skane County, Swedentime type: Full timeposted on: Posted Todayjob requisition id: R0118240**Location:**Landskrona, Skane County, Sweden**Job ID:**R0118240**Date Posted:**2026-03-04**Company Name:**HITACHI ENERGY SWEDEN AB**Profession (Job Category):**Engineering & Science**Job Schedule:**Full time**Remote:**No**Job Description:****At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation****The opportunity**In this role you will execute Customer support with high complexity according to work instructions and in accordance with Hitachi standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers in close co-operation with customers and other teams as well as take actions to identify new Service business opportunities.Your main stakeholders will be global customers, internal organization as technical department and manufacturing department. This position is located in Landskrona, while travelling globally is also required.We are interested in learning more about you and what you can contribute with so don’t hesitate to apply. A team with great cooperation and with diverse backgrounds is waiting for you to join!**How you ́ll make an impact*** Contribute to customer satisfaction by driving complex technical task, issues and warranty cases.* Planning of service team* Perform Service tasks like inspection, maintenance, commissioning and upgrading of water cooling system equipment on Site.* With time you`ll also be involved in training and guidance of customer personnel.* Cooperating across departments when helping customers with customer support such as trouble shooting and technical questions.* Create new ideas and identify solutions.* Customer support such as quotations, orders and technical support* Knowledge in areas as mechanical & electrical is beneficial.* In this role you will occasionally travel to customers to support customers for upgrade projects, spare part review or complex technical support or advice.**Your background*** You are supportive and self-confident and can handle both ups and downs and able to manage any problems that may occur.* You want to develop the business through challenge and improve processes and collaboration.* You are service-minded, creative, open-minded, and solution-focused.* You hold an education in the technical area or have some years of work experience.* Knowledge and skills in PLC automation systems is a plus.* Experienced in document handling.* Experience from Office work as well as Site work.* Proficient in technical English is needed since you will be part of an international setting where you will get to exchange knowledge with people from all over the world. Knowledge in Swedish is a must, spoken and written.* Willing to travel up to approximately 10- 25 days of your work time annually, and you will always represent Hitachi in the best possible way.**What we offer*** Collective agreement* Flexible working time* Health care and wellness allowance* Fantastic career possibilities within Hitachi Energy both within Sweden and globally* Mentor to support you throughout onboard phase* Various trainings and education supporting employee development* Diversified company with over 70+ nationalities working in Sweden* Supplementary compensation for parental leave* Employee Benefit Portal with thousands of discounts and perks* More benefits could be connected to this specific roleFor specific questions about the position, please contact Recruiting Manager, Peter Nilsson, peter.nilsson@hitachienergy.com. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107 382 517, Unionen: Nils Hornfalk, +46 722 199 386, Ledarna: Frank Hollstedt, +46 107 387 043. All other questions can be directed to Talent Acquisition Partner Pär Lyckbring, par.lyckbring@hitachienergy.com## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr

Job Tags

Full time, Work experience placement, Work at office, Remote work, Flexible hours

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